Flex App Privacy Policy

Last Updated: Wednesday January 17th 2024  

Welcome to the Fractal Energy application! We are committed to protecting your privacy and ensuring the security of your personal information.  

This privacy policy informs you about how we collect, use, store, and share your data.

Please read it carefully to understand our practices and make informed decisions regarding your information.

1. Information Collected

a. Personal Information:

  • First and last name
  • Email address
  • Phone number
  • Account creation date
  • Last login date
  • Communication preferences
  • Language

b. Home Information:

  • Physical home address
  • Information about the home’s electricity meter
  • Information about the home’s structure
  • Energy characteristics of the home

c. Energy Consumption:

  • Electricity consumption data
  • Energy consumption profile

2. Use of Information

We use the collected information for the following purposes:    

  • Provide, personalize, and improve our services.
  • Respond to your requests, comments, or concerns.
  • Analyze and improve the performance of our application.
  • Inform you about updates, special offers, and other relevant information.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties without your consent, except as required by law.

We may share information in an anonymized form for analysis and research purposes.

4. Data Security

We implement security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is entirely secure.

5. Consent

By using our application, you consent to the collection and use of your information as described in this privacy policy.

6. User Rights

You have the right to access, correct, delete, or object to the processing of your personal information. To exercise these rights, please contact us at “contactatfractalenergy.io.”

7. Changes to the Privacy Policy

We reserve the right to update this privacy policy. Changes will be posted on this page with the date of the last update.

By using our application after such modifications, you accept the updated version of the privacy policy.

  For any questions regarding this privacy policy, please contact us at “contactatfractalenergy.io.”

Thank you for choosing Fractal Energy!

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Our solution will be available in 2024 but you can contact us to learn more.

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